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Emergency Roof Repair – Frequently Asked Questions
1. What qualifies as an emergency roof repair?
Emergency repairs address urgent issues like storm damage, active leaks, or exposed interiors that require immediate attention to prevent further damage.
2. What does the $750 emergency deposit cover?
The $750 deposit ensures priority service and covers immediate dispatch, assessment, and temporary repairs such as tarping or patching. It secures your place at the front of our emergency response queue. If the needed emergency repairs exceed $750, you will receive an estimate.
3. Is the $750 deposit applicable to the total job cost?
Yes. The $750 deposit will be applied toward the total cost of your emergency repair if the total amount exceeds $750.
4. What if my total repair cost is less than $750?
The $750 fee is our minimum charge for emergency services. No refunds will be given once the crew is dispatched to your property.
5. Is the $750 deposit refundable if I cancel?
If you cancel prior to the dispatch of our crews, we will refund the full deposit amount.
6. What happens after I submit the emergency repair form?
We will contact you promptly to confirm your request and dispatch a crew—typically within hours, depending on call volume and storm activity.
7. Do you handle insurance claims?
We do not handle the claim by ourselves. But we can assist you in navigating through the claims process and ensuring you get a fair settlement from your insurance company.
8. Will the emergency repair be a permanent fix?
An emergency repair is only temporary to mitigate water damage to the home until permanent repairs are completed.
9. How quickly can someone be at my property?
We strive to be on your property within a few hours of notification, but it is also dependent on factors such as weather, availability, and current queue.
10. Do you offer emergency services after hours and on weekends?
Yes. Our emergency team is available 24/7, including evenings, weekends, and holidays.
11. Can I finance larger repairs after the emergency visit?
Absolutely. We offer flexible financing options for larger roof repairs or full replacements. Ask our team about available plans.